At MboaMart, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.mboamart.com.
We collect personal information from you when you:
Create an account
Place an order
Subscribe to our newsletter
Contact our support team
Information collected may include:
Full name
Phone number
Email address
Delivery address
Payment details (processed securely by third-party gateways)
IP address and device information (for security and analytics)
We use your personal information to:
Process and deliver your orders
Send order updates via SMS, email, or WhatsApp
Improve our services and website functionality
Offer customer support
Send marketing updates (only with your consent)
Comply with legal obligations
We implement strong technical and administrative security measures to keep your information safe, including:
SSL encryption
Secure servers and firewalls
Restricted access to sensitive data
PCI-compliant third-party payment processors
We never sell, rent, or trade your personal information to third parties.
We may share limited personal data with trusted third parties such as:
Delivery partners (to fulfill your orders)
Payment processors (e.g., MTN MoMo, Orange Money, Stripe)
Analytics providers (e.g., Google Analytics)
These partners are only given access to information required to perform their services and are obligated to keep it confidential.
We use cookies to enhance your browsing experience, analyze site traffic, and deliver personalized content.
You can control or disable cookies through your browser settings. However, disabling cookies may affect site functionality.
With your consent, we may send you promotional emails or SMS updates. You can unsubscribe at any time by:
Clicking the unsubscribe link in any email
Sending "STOP" to our SMS line
Contacting our support team
MboaMart does not knowingly collect personal data from children under the age of 13. If we discover such data, we will delete it immediately.
Depending on your location and applicable laws, you may have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
Request a copy of your data (data portability)
To exercise any of these rights, contact us at privacy@mboamart.com.
If you have questions about this Privacy Policy or your personal data, please contact us:
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We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date. Please check back regularly to stay informed.